Nandi Rezidences

Effective Date: 17.02.2026

Data Controller: Nandi Global SIA, registration No. 40203116702, Irbenes iela 5F-7, Rīga, LV-1058, Latvia
Email: info@nandirezidences.eu | Phone: +371 29293688

This Privacy Policy explains how Nandi Global SIA collects, processes, and protects personal data of guests and website users, in compliance with the EU General Data Protection Regulation (GDPR) and Latvian law. This policy is available in English and Latvian; in case of discrepancy, the Latvian version prevails.

1. Personal Data We Collect

We may collect the following personal data:

Booking details: Name, email, phone, address, booking dates, number of guests, special requests, selected packages.
Payment information: Processed securely by SEB Bank; we do not store credit/debit card details.
CCTV footage: Outdoor cameras for property safety and security (retained 30 days).
Website analytics and cookies: Google Analytics, Facebook Pixel, and other tracking tools.
Marketing consent: Email addresses provided for optional newsletter and promotional communications.

2. How We Collect Personal Data

Directly from guests: During booking, inquiries, or email communication.
Automatically: Through website cookies and analytics tools.
CCTV: Outdoor surveillance during guest stay for safety and security.

3. Purpose and Legal Basis of Processing

We process personal data for the following purposes:

Booking management and service provision – performance of contract.
Payment processing – performance of contract.
Communication with guests – booking confirmations, inquiries, and opt-in marketing (consent).
Safety and security – CCTV monitoring, fraud prevention, legitimate interest.
Legal obligations – accounting, tax records, and compliance with Latvian law.

4. Data Retention

CCTV footage: Retained for 30 days.
Booking and accounting records: Retained for 10 years for tax and legal purposes.
Marketing data: Retained until consent is withdrawn.

5. Data Sharing

Personal data may be shared with:

Internal staff managing bookings and property operations.
Payment processor: SEB Bank for secure payment processing.
Service providers: Cleaning, maintenance, or other services necessary for guest stay.
Legal authorities: If required by law or to enforce our rights.

6. Guest Rights under GDPR

Guests have the right to:

Access their personal data
Request correction of inaccurate data
Request erasure (right to be forgotten)
Restrict processing
Receive a copy of data (data portability)
Object to marketing communications (opt-out at any time)

To exercise any of these rights, contact:
Shibashish Nandi, Board Member – info@nandirezidences.eu

7. Cookies and Tracking

We use cookies and tracking tools such as Google Analytics and Facebook Pixel to improve website functionality and analyze usage.
Guests can manage cookies preferences via the website’s cookie consent banner.

8. Children

Bookings require at least one adult.
We do not intentionally collect personal data from children under 16.

9. Security Measures

Technical and organizational measures are in place to protect personal data.
Online payments are securely processed via SEB Bank.
Access to personal data is restricted to authorized personnel only.

10. Changes to Privacy Policy

Nandi Global SIA may update this Privacy Policy from time to time. The latest version will always be available on the website.